Thank you for your patronage! We would like to thank you for your support and recognition of HOKOW, we always want you to receive a satisfactory product and service experience, each product has been carefully tested and environmentally friendly packaging, we hope that you can rest assured that the purchase. If you have any questions or would like to know more about us, you can contact our customer service staff.

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If you need to return or exchange, you can contact our customer service directly to explain the reason for return/exchange and note the following.
1. If you need to return or exchange goods, please make sure to keep the goods brand new, does not affect the second sale, the goods packaging bag, dust bag, hangtags, etc. are part of the goods, can not be missing and damaged.
2. In your original shipping at the same time, glasses / jewellery and other fragile items must be boxed and reinforced. Any irreversible damage caused during the return shipping process that affects secondary sales will be borne by the returning party.
3. Return shipping costs are at the buyer's expense, do not accept payment, thank you for your understanding! Thank you for your purchase and support!
4. The final explanation right belongs to HOKOW brand all.

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We very much hope that more friends can discuss, like, share our brand culture, so that more friends can join our community to get a better experience. We will try our best to quantify the benefts of different types of promotions and give them to you as much as possible, you can contact us directly at any of our platforms or mailboxes for details. Promotion methods include but not limited to:
1. Good comments + quality return pictures
2.Promotion on various platforms
3.Community sharing and conversion
4. Good advice/inspiration/exploration